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AI & Automation

Less manual work. More clear next steps.

ONE LOOP connects AI and automation to your customer data. Enquiries are answered, information is evaluated and follow-up processes are triggered without losing human context.

Example workflow: enquiry → AI → team

  • Available 24/7
  • Human handover
  • AI with your knowledge

AI & Automation

Automation that does not only send, but understands.

AI works inside your customer processes and prepares answers, assessments, decisions and handovers.

Feature 01 of 07

Managed Agents

Create AI agents in chat, connect knowledge and tools, and inspect what they do.

Feature 02 of 07

AI Chatbots

Answer enquiries, collect information and qualify leads.

Feature 03 of 07

AI Voice Agents

Handle calls, understand needs and trigger the right next steps.

Feature 04 of 07

Workflow Automation Builder

Connect triggers, conditions, tasks, messages and data changes visually.

Feature 05 of 07

AI Actions

Evaluate content, summarize information and prepare decisions.

Feature 06 of 07

Human Handover

Hand relevant cases to people with the conversation, summary and context.

Feature 07 of 07

Knowledge Base

Ground AI replies in your company information, offers and processes.

AI in the live process

Automate without giving up control.

AI handles defined tasks. Rules, approvals and human handovers keep the process transparent.

01 · Understand

AI understands the request

Message, call and contact history are evaluated together.

02 · Decide

The workflow chooses the next step

Reply, task, routing or booking follows clear rules.

03 · Handover

People take over with context

Complex cases reach the right team fully prepared.

Explore the platform

Find your next building block.

Explore features, examples and setup requirements. Availability and package scope are confirmed individually.

Next Loop

Get in the Loop

In the demo call, we look at your setup, clarify the biggest bottlenecks and show the next sensible step.

Book a demo