AI & Automation

Less manual work. More clear next steps.

ONE LOOP connects AI and automation to your customer data. Enquiries are answered, information is evaluated and follow-up processes are triggered without losing human context.

Available 24/7Human handoverAI with your knowledge
ONE LOOP smartphone with an AI-assisted chat and automated appointment booking

AI & Automation

Automation that does not only send, but understands.

AI works inside your customer processes and prepares answers, assessments, decisions and handovers.

AI Chatbots

Answer enquiries, collect information and qualify leads.

AI Voice Agents

Handle calls, understand needs and trigger the right next steps.

Workflow Automation Builder

Connect triggers, conditions, tasks, messages and data changes visually.

AI Actions

Evaluate content, summarize information and prepare decisions.

Human Handover

Hand relevant cases to people with the conversation, summary and context.

Knowledge Base

Ground AI replies in your company information, offers and processes.

AI in the live process

Automate without giving up control.

AI handles defined tasks. Rules, approvals and human handovers keep the process transparent.

01 · Understand

AI understands the request

Message, call and contact history are evaluated together.

02 · Decide

The workflow chooses the next step

Reply, task, routing or booking follows clear rules.

03 · Handover

People take over with context

Complex cases reach the right team fully prepared.

Next Loop

Get in the Loop

In the demo call, we look at your setup, clarify the biggest bottlenecks and show the next sensible step.

01

Find friction

02

Map the process

03

Build the system

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