Cases

Real systems. Real use cases.

A selection of systems built around real business challenges – from lead capture and speed-to-lead to conversion tracking, AI agents and multi-location operations.

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ONE LOOP cases with connected workflows and results

01 · CaseVoice & Order Automation

Pizza Rimini

AI Voice Agent for phone orders

Pizza Rimini receives around 150 calls per day. During peak hours, phone orders interrupt the team exactly when speed matters most. We built an AI Voice Agent that answers calls, takes pickup orders, confirms order details and hands the order directly into the POS system.

~150calls per day

~4,500calls per month

24/7order intake

0 minpeak-hour wait

0manual handovers

Workflow

call

Incoming call

smart_toy

AI Voice Agent takes the order

check_circle

Order details are confirmed

desktop_windows

Order is sent to the POS system

From incoming call to structured order intake — without every phone call becoming an interruption for the team.

02 · CasePost-Purchase Segmentation

T: The New York Times Style Magazine Germany

Segmenting buyers by purchase behavior and Custom Fields

Every Shopify purchase contains valuable signals: which product was bought, which interests are visible and which Custom Fields describe the contact more precisely. We expanded the post-purchase flow so buyers are segmented by purchase behavior. AI analyzes specific Custom Fields and prepares finer segments so newsletters, offers and follow-ups can be sent with more relevance.

100%purchases segmented

3 channelsactivated by segment

1:1customer messaging

0manual segment lists

24/7purchase signals usable

T: The New York Times Style Magazine Germany

Workflow

shopping_cart

Shopify purchase detected

chat

Purchased products are stored

smartphone

AI analyzes relevant Custom Fields

mail

Granular segments are prepared

autorenew

Targeted communication starts

From purchase to granular segmentation — with AI analysis instead of the same communication for every buyer.

03 · CaseAI Social Lead Engine

MADAME Magazin

Turning Instagram and Facebook into structured lead channels

MADAME wanted to turn social engagement into more than comments and reactions. Instagram and Facebook needed to become a systematic source for contact collection, lead detection and follow-up. We built an AI-supported social workflow that checks comments, identifies potential leads, routes escalations and turns community interactions into structured follow-up opportunities.

+40%more contacts

2 channelsas lead sources

100%comments checked

<60 secrouting to team

0lead chances missed

Workflow

chat

Comment or interaction detected

smart_toy

AI analyses context and intent

local_fire_department

Potential lead identified

inbox

Contact is captured or routed

notification_important

Relevant cases are sent to the team

From social engagement to lead generation — with AI helping turn Instagram and Facebook into a structured growth channel.

04 · CaseMedia / Social Media Planner

MADAME Magazin

Planning and publishing 720 social posts centrally

MADAME uses the Social Media Planner to prepare, schedule and publish content quickly and easily through ONE LOOP. Over the past year, 720 posts were published through ONE LOOP. The process saves the team around 3 hours per week and makes content planning faster, clearer and easier to repeat.

720posts pushed live

3 h/weekplanning time saved

12 monthscontent planned

100%published centrally

0copy-paste chaos

Workflow

calendar_month

Content ideas are collected

edit_note

Posts are prepared centrally

campaign

Social media calendar is planned

trending_up

Posts are published through ONE LOOP

check_circle

Team saves time every week

From content idea to scheduled post — with 720 published posts and around 3 hours saved per week.

05 · CaseMedia / Newsletter Growth

MADAME Magazin

Turning giveaways into a predictable newsletter growth channel

MADAME runs many giveaways and uses them to generate valuable newsletter contacts. The challenge: participation, contact capture and follow-up needed to come together more cleanly, so individual campaigns could become a repeatable growth channel. We structured the process so giveaway entries are captured cleanly, newsletter contacts are generated and follow-ups are handled consistently. As a result, generated newsletter contacts increased by 45%.

+45%more newsletter leads

7 funnelslive in 4 weeks

100%entries captured

24/7follow-up active

0spreadsheet cleanup

Workflow

redeem

Giveaway is launched

send_to_mobile

Entry is captured

mail

Newsletter contact is generated

trending_up

Contacts are activated further

check_circle

Growth becomes measurable

Individual giveaways become a structured newsletter growth channel — with 45% more generated contacts.

06 · CaseMedia / Commerce Automation

MADAME Magazin

Automating PayPal, orders and internal handling

For MADAME, we integrated PayPal and automated the complete order process — including sales notifications, internal handling and clean documentation through Custom Objects. Orders no longer have to be collected manually. They are captured structurally, passed on internally and documented in a traceable way. This saves the team around 6 hours per week.

6 h/weektime saved

100%orders documented

<1 minsales notification

0manual payment checks

24/7order handling

Workflow

credit_card

PayPal payment is captured

shopping_cart

Order is created structurally

notifications

Sales notification is triggered

folder

Custom Object documents the process

check_circle

Internal handling starts automatically

PayPal payment, order, sales notification and internal handling run through one documented process — saving around 6 hours per week.

07 · CaseFashion Publishing / AI Website Builder

BMM

Building new websites faster with the AI Website Builder

BMM uses the new AI Website Builder to create new websites quickly and easily for a fashion publishing house. From brief, structure and content, first website drafts come together much faster without every project starting from zero. This helps the team turn new ideas, campaigns and publishing projects into usable website structures faster.

3 websitesprepared fast

48 hto first draft

100%structure prepared

0blank-page starts

Workflow

psychology

Website idea or brief is created

desktop_windows

AI Website Builder creates the structure

edit_note

Content and pages are prepared

rocket_launch

Team reviews and refines the website

check_circle

New website can go live faster

A website idea becomes a usable page structure faster — with the AI Website Builder instead of starting from scratch.

08 · CaseEdTech / US market

SKILLCOURT

WhatsApp AI Agent for Click-to-WhatsApp campaigns in the US

SKILLCOURT is based in Germany and runs campaigns for the US market. Because of the time-zone difference, new WhatsApp inquiries could not always be handled immediately — exactly when intent was highest. We built a WhatsApp AI Agent that starts after a Click-to-WhatsApp ad click, answers first questions, qualifies leads and prepares the most important context for the team.

24/7US inquiries answered

<60 secreply after ad click

2 time zonesbridged

100%chat context collected

0waiting for Germany

Workflow

campaign

Click-to-WhatsApp campaign is clicked

chat

WhatsApp chat starts immediately

smart_toy

AI Agent answers first questions

track_changes

Lead is qualified and classified

check_circle

Team receives context for follow-up

A campaign click turns into an immediate WhatsApp conversation — even when the Germany-based team is offline.

09 · CaseHospitality / Sri Lanka

Kokua Surfskate House

Instagram DM AI Agent for inquiries, events and surfskate sessions

Kokua Surfskate House uses social media as a lead engine: guests ask via Instagram DM about sessions, training, parties and events. Speed matters for spontaneous inquiries because plans often come together quickly. We built an AI Agent for Instagram DMs that answers general questions, classifies intent, moves customers forward quickly and helps the team coordinate training, surfskate sessions and party invitations in under one hour.

<1 hsessions planned

24/7DM first response

3 formatsevents, parties, training

100%inquiries sorted

0lost DMs

Workflow

mail

Instagram DM comes in

smart_toy

AI Agent answers first questions

celebration

Interest in party, training or session is detected

sports

Team plans invitation or surfskate session

check_circle

Guest gets the next step quickly

Instagram DMs turn into real visits, sessions and events — without every inquiry being answered manually from scratch.

10 · Casemattogroup / B2B Sales

mattogroup

Move new B2B leads straight into the sales pipeline

mattogroup uses ONE LOOP to manage new B2B inquiries quickly and simply inside the sales pipeline. Leads no longer get stuck in inboxes or loose lists. They are captured, classified and moved forward with a clear next step.

100%B2B leads visible

<5 minlead in pipeline

4 stagesclear sales process

0loose spreadsheets

Workflow

inbox

B2B lead enters the system

smart_toy

Lead is classified

extension

Opportunity is created in the pipeline

mail

Owner and status are assigned

check_circle

Next sales step is triggered

New B2B inquiries become a clear sales pipeline — with status, owner and next step.

11 · Casemattogroup / Follow-up

mattogroup

Consistently progress open opportunities

For mattogroup, the sales pipeline is not only visible, but actively managed. Open leads and opportunities get reminders, tasks and follow-ups so the next step does not get lost.

100%open deals reminded

24/7reminders active

<1 mintask created

0forgotten follow-ups

Workflow

schedule

Opportunity stays open

smart_toy

Follow-up or task starts

chat

Relevant message is prepared

push_pin

Pipeline status is updated

check_circle

Next step stays visible

The sales pipeline stays active: open opportunities get follow-ups, tasks and clear next steps.

12 · CaseReal Estate / Marketing

Werkmann Unternehmensgruppe

Marketing properties and coordinating viewings cleanly

Werkmann Unternehmensgruppe uses ONE LOOP to market properties in a more structured way and coordinate viewings more easily. Inquiries for properties are captured centrally, prospects are progressed cleanly and viewing appointments are organized with clearer ownership. This turns property marketing, inquiries and appointment coordination into one connected process instead of scattered communication.

100%inquiries captured centrally

<24 hviewing coordinated

24/7inquiry intake

0scheduling chaos

Workflow

home_work

Property is marketed

campaign

Property inquiry comes in

mail

Prospect is captured

calendar_month

Viewing is coordinated

check_circle

Next step stays visible

Property marketing, prospect management and viewing appointments come together in one clear process.

13 · CaseSaaS · Germany

sonia.so

Clean conversion signal feedback for better campaign steering

For sonia.so we built a system that feeds conversion data reliably back to Google and Meta — including full click parameters and relevant signals from the sales pipeline.

100%signals fed back

3 IDsclick data stays clean

24/7conversion feedback

2 platformsGoogle & Meta learn

Workflow

campaign

Ad click including gclid or fbclid captured

extension

CRM and sales pipeline synchronized

check_circle

Purchase or qualified lead confirmed

sync

CAPI or offline conversion sent

track_changes

Google and Meta audiences updated

Real sales signals flow back into campaign steering — for better optimization and stronger audiences.

14 · Casesonia.so / Paid Media

sonia.so

Google Ads Analysis Agent for better campaigns

For sonia.so, the Google Ads Analysis Agent was used to improve campaigns systematically. The agent analyzes search terms, keywords and campaign structure, identifies weak keywords and surfaces concrete optimization potential. This creates not only quick fixes inside the account, but also new paths for campaigns, audiences, offers and landing pages.

100%search terms checked

30+optimization ideas

24 hto first analysis

0budget leaks ignored

Workflow

link

sonia.so Google Ads account is analyzed

smart_toy

Search terms and keywords are checked

Weak keywords and patterns are detected

trending_up

New campaign paths become visible

check_circle

Optimizations are prioritized

Google Ads raw data becomes concrete optimization work: remove weak keywords, improve structure and reveal new campaign paths.

15 · CaseMercedes-Benz / SEO Automation

Mercedes-Benz — SEO AI Agents

Detect and prioritize SEO opportunities automatically

For Mercedes-Benz, we built AI Agents for SEO optimization. The workflows run through n8n, use DataForSEO as the data source and automatically check keywords, rankings, search volume and optimization opportunities. SEO data is not only collected. It is translated into concrete recommendations, priorities and next steps.

24/7SEO checks

1,000+keywords analyzable

<1 daydata to priority

100%data checked automatically

Workflow

Keyword or URL is checked

smart_toy

AI Agent starts analysis

extension

DataForSEO returns ranking and search data

trending_up

Opportunities are prioritized

check_circle

Recommendations go to the SEO team

Raw SEO data turns into clear optimization actions — automated through n8n, DataForSEO and AI Agents.

16 · CaseHAUTYP / YEXT Listings

HAUTYP

Sync location data across 60+ platforms in 2 clicks

HAUTYP uses the Listings feature with YEXT to keep location data up to date quickly and easily across relevant platforms. Opening hours, contact details, categories and business information are maintained centrally and synchronized to 60+ platforms in just a few clicks.

60+profiles synchronized

2 clicksdata changed instantly

100%data consistent

0manual platform updates

HAUTYP

Workflow

location_on

Location data is maintained centrally

edit_note

Update is triggered in 2 clicks

sync

YEXT synchronizes the information

map

60+ platforms are updated

check_circle

Customers see consistent information

Instead of maintaining location data manually across individual platforms, information is updated centrally and distributed consistently across 60+ platforms.

17 · CaseBeauty · DACH

HAUTYP

Google reviews, listings and local inquiries handled reliably

For HAUTYP we think of local visibility, listings, response speed and reputation management as one connected process. Location data is synchronized through YEXT across 60+ platforms, while local inquiries and reviews are moved into a clear next step.

60+platforms current

2 clickslistings synchronized

100%location data centralized

24/7local visibility

HAUTYP

Workflow

star

Google review or inquiry detected

smart_toy

Request is classified and prioritized

chat

Reply or routing is triggered

location_on

Location data is synchronized via YEXT

person

The team handles relevant cases

Local reputation doesn't end with the review — it's translated into daily operations.

Real systems. Real use cases.

Pizza Rimini

T: The New York Times Style Magazine Germany

MADAME Magazin

MADAME Magazin

MADAME Magazin

MADAME Magazin

BMM

SKILLCOURT

Kokua Surfskate House

mattogroup

mattogroup

Werkmann Unternehmensgruppe

sonia.so

sonia.so

Mercedes-Benz — SEO AI Agents

HAUTYP

HAUTYP

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