Case · Voice & Order Automation
Workflow
Pizza Rimini receives around 150 calls per day. During peak hours, phone orders interrupt the team exactly when speed matters most. We built an AI Voice Agent that answers calls, takes pickup orders, confirms order details and hands the order directly into the POS system.
- calls per day
- ~150
- calls per month
- ~4,500
- order intake
- 24/7
- peak-hour wait
- 0 min
- manual handovers
- 0
Incoming call
- AI
AI Voice Agent takes the order
Order details are confirmed
Order is sent to the POS system
