01
The post fits your customers.
Combine a clear topic with a relevant image. The preview helps check how the post looks in the chosen channel.
Stay visible with regular posts
Give customers a reason to think of you again.
Show regularly how you can help customers. ONE LOOP supports preparing and scheduling posts for connected profiles and keeps their status clear.
What makes a good customer interaction.
Research on timely responses and relevant customer care.
- expect interactions tailored to them
- 71%
- Respondents expect personalised interactions as part of the customer experience.
McKinsey Next in Personalization · US consumer survey, 2021.
Personalisation study (opens in a new tab)- are more likely to repurchase after relevant messages
- 78%
- Respondents describe how personalised communications affect their willingness to buy again.
McKinsey Next in Personalization · US consumer survey, 2021.
Personalisation study (opens in a new tab)
From an idea to a published post.
02
Plan publication deliberately.
Choose connected profiles and a suitable time. Check supported formats and requirements for each channel.
03
Keep the status of your posts clear.
See which posts are drafts, scheduled or published. If publication fails, check the reason.
Stay visible with content that fits.
Show what your offer does for customers.
Prepare useful posts with a relevant image and review them in the channel preview.
Stay visible with planned posts.
Schedule suitable publishing times for connected profiles instead of posting everything on the fly.
See which posts have been published.
Draft, scheduled and published states show the current status of your content.
Make the next contact easy.
A clear conversation prompt in the post invites prospects to message your connected profile.
Connect local visibility with your offer.
Prepare content for supported business profiles and guide readers to your relevant contact destination.
Simplified examples, not live account data.
Start with your own customer journey.
We connect supported profiles and agree topics and publishing frequency. Then we check formats, permissions and status with a sample post.
Your questions, answered.
Can the same post appear identically everywhere?
Not every profile supports the same formats. We check image, video and text requirements for each channel. Google Business Profiles are used only when the relevant connection and posting feature are available.
How do we get started?
We connect supported profiles and agree topics and publishing frequency. Then we check formats, permissions and status with a sample post.
Can my team continue the process?
Yes. We agree who handles each request and which details that person needs. Messages, tasks and ownership are configured to fit. Your team remains responsible for personal advice and decisions.
What needs setting up before launch?
We check the required features and connections in your account. Together, we review permissions, message templates and any usage costs. Then we test the complete journey with a sample contact.
Make your next customer interaction count.
We’ll show you how this solution fits your business and your team.
Discuss this solution