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Capture leads from ads

Turn ad enquiries into new customers.

Turn interest from your ads into conversations and appointments. ONE LOOP helps you answer new enquiries and follow through to a decision.

Fast replies make a difference.

What research shows about fast follow-up and AI assistance.

the chance of a meaningful sales conversation
≈7×
When following up within an hour rather than an hour later.

1.25 million online enquiries, US · 2011. A meaningful conversation with a person who makes the buying decision.

Lead response study (opens in a new tab)
more customer issues resolved per hour
15%
For customer support staff working with AI assistance.

Study of 5,172 staff at a software company · 2024 version. AI assisted people handling chats.

AI assistance study (opens in a new tab)

From the ad to a customer conversation.

ONE LOOP connects a new enquiry with a conversation and the right next step for your team.

01

Interested people get in touch directly.

Someone sees your offer and sends a message or submits a short ad form. Once connected, the enquiry reaches ONE LOOP with the details the person shared.

Example: An ad leads through an enquiry form to a contact.
Illustrative example · configured for your enquiry journey.
02

ONE LOOP helps answer the first questions.

In a chat set up for it, an AI agent answers common questions and asks about the project. Your team learns what the person is looking for and when they want to start.

Example: A short chat question clarifies whether a new build or renovation is planned.
Illustrative example · configured for your enquiry journey.
03

Your team takes the conversation forward.

The right person takes over with the answers already collected. They can give relevant advice, offer an appointment and record the next follow-up. A first enquiry becomes a clear sales opportunity.

Example: The team takes over an enquiry and plans the next step.
Illustrative example · configured for your enquiry journey.

Turn ad interest into the next step.

Make first contact easy.

Prospects message you directly from the ad or submit the connected ad form.

Example: An ad form saves a new enquiry as a contact.

Respond while interest is fresh.

Your team picks up new ad enquiries in the shared inbox and continues the conversation.

Example: A teammate takes ownership of a new direct message.

Start advice with the right context.

A configured AI chat clarifies initial project questions before your team gives personal advice.

Example: An AI chat clarifies a prospect’s plans.

Guide the enquiry to an appointment.

Share a booking link in the conversation so prospects can choose an available consultation slot.

Example: A booking link turns a chat into a consultation appointment.

Follow through to a decision.

Record the offer and next contact so promising ad enquiries keep moving after the consultation.

Example: An open offer stays connected to a planned follow-up.

Simplified examples, not live account data.

Start with one of your ads.

We connect your enquiry source to ONE LOOP and agree on replies, handover, booking and follow-up. Then we test the journey from ad to next action with a sample enquiry.

First, we check which channels and AI functions are available in your account and whether extra usage costs apply.

Your questions, answered.

Which ad enquiries can I connect?

Examples include enquiries from ad forms and messages in supported chats. We check whether your account supports your chosen route and set up the connection. A click alone is not an enquiry: the person needs to submit a form or send a message.

Does AI reply after every form enquiry?

No. AI replies in chats we connect and set up for it. Submitting a form does not automatically start an AI conversation. Together, we decide how you may contact the person and when your team takes over.

Do I need a new website?

No, not necessarily. Forms inside the ad and suitable chats can work without a new website. You can also use your existing website if enquiring there better suits your offer.

Does ONE LOOP manage my ad budget too?

This solution helps you handle incoming enquiries. If needed, we can discuss how you run ads and use your advertising budget separately.

Your ads bring interest. Turn it into customers.

See how you can respond to enquiries sooner and guide interested people towards the right offer.

Make more of your ads